Ranked: America’s Best Places to Work in 2023
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Ranked: America’s Best Places to Work in 2023

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best places to work 2023

Ranking America’s Best Places to Work

What better way to know more about a company’s work culture than to hear from those who’ve already been on the inside?

In the above graphic, we dissect how America’s top employers have changed over the last five years based on employee reviews on Glassdoor , a website that allows current and former employees to anonymously review their employers on things like company culture, pay, benefits, diversity, and more.

Tech Fares Best

Despite widescale layoffs in 2022, technology companies made up more than 40% of Glassdoor’s Best Places to Work list in 2023. Gainsight, a customer success software company founded in 2009, entered the top 15 ranking for the first time in five years and took the number one spot as the year’s best employer.

The dominance of technology companies in Glassdoor’s Best Places to Work list is nothing new, though. Companies like HubSpot and NVIDIA are staples on the list, with consistent praise from their employees when it comes to pay, benefits, leadership, and career growth.

Rank 2019 2020 2021 2022 2023
#1 Bain & Company HubSpot Bain & Company NVIDIA Gainsight
#2 Zoom Video Communications Bain & Company NVIDIA HubSpot Box
#3 In-N-Out Burger DocuSign In-N-Out Burger Bain & Company Bain & Company
#4 Procore Technologies In-N-Out Burger HubSpot eXp Realty McKinsey & Company
#5 Boston Consulting Group Sammons Financial Group Companies McKinsey & Company Box NVIDIA

While tech tends to be popular among employees, the industry isn’t the end-all-be-all when it comes to good employee reviews.

Take Bain & Company, a management consulting firm with over 10,000 employees, that’s been consistently ranking in the top three over the last five years. Or look at fast-food chain In-N-Out Burger, whose employees consistently rave about good pay and schedule flexibility in anonymous Glassdoor reviews, making the company one of America’s top 20 employers since 2015.

Analyzing Ranking by Company

Diving into the ranking by company can also give us a good understanding of how some of the giants compare to others in the field.

Best employers ranked by company

Looking at the above visual, you might notice that two regular winners, Apple and Meta, did not make the top 100 this year. Salesforce’s ranking also fell below the top 50 for the first time since 2015, coming in at #75. While tech fared relatively well in 2023, these companies tumbled down and off the list, making way for smaller tech companies like Gainsight, Box, and MathWorks.

As the global economy faces uncertainty in 2023 , it’ll be interesting to observe how these companies fare in terms of employee satisfaction. Against the backdrop of layoffs and slower economic growth, how leadership navigates hard conversations and steps up for their employees may be very telling, potentially resulting in a completely different makeup of the list in 2024.

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Timeline: The Shocking Collapse of Silicon Valley Bank

Silicon Valley Bank was shuttered by regulators becoming the largest bank to fail since the height of the Financial Crisis. What happened?

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Timeline: The Shocking Collapse of Silicon Valley Bank

Just days ago, Silicon Valley Bank (SVB) was still viewed as a highly-respected player in the tech space, counting thousands of U.S. venture capital-backed startups as its customers.

But fast forward to the end of last week, and SVB was shuttered by regulators after a panic-induced bank run.

So, how exactly did this happen? We dig in below.

Road to a Bank Run

SVB and its customers generally thrived during the low interest rate era, but as rates rose, SVB found itself more exposed to risk than a typical bank. Even so, at the end of 2022, the bank’s balance sheet showed no cause for alarm.

Summary of the SVB balance sheet at the end of 2022

As well, the bank was viewed positively in a number of places. Most Wall Street analyst ratings were overwhelmingly positive on the bank’s stock, and Forbes had just added the bank to its Financial All-Stars list .

Outward signs of trouble emerged on Wednesday, March 8th, when SVB surprised investors with news that the bank needed to raise more than $2 billion to shore up its balance sheet.

The reaction from prominent venture capitalists was not positive, with Coatue Management, Union Square Ventures, and Peter Thiel’s Founders Fund moving to limit exposure to the 40-year-old bank. The influence of these firms is believed to have added fuel to the fire, and a bank run ensued.

Also influencing decision making was the fact that SVB had the highest percentage of uninsured domestic deposits of all big banks. These totaled nearly $152 billion, or about 97% of all deposits.

ℹ️ The Federal Deposit Insurance Corporation (FDIC) insures up to $250,000 per account, per bank, for depositors.

By the end of the day, customers had tried to withdraw $42 billion in deposits.

What Triggered the SVB Collapse?

While the collapse of SVB took place over the course of 44 hours, its roots trace back to the early pandemic years.

In 2021, U.S. venture capital-backed companies raised a record $330 billion —double the amount seen in 2020. At the time, interest rates were at rock-bottom levels to help buoy the economy.

Matt Levine sums up the situation well: “When interest rates are low everywhere, a dollar in 20 years is about as good as a dollar today, so a startup whose business model is “we will lose money for a decade building artificial intelligence, and then rake in lots of money in the far future” sounds pretty good. When interest rates are higher, a dollar today is better than a dollar tomorrow, so investors want cash flows. When interest rates were low for a long time, and suddenly become high, all the money that was rushing to your customers is suddenly cut off.”

Year U.S. Venture Capital Activity Annual % Change
2021 $330B 98%
2020 $167B 15%
2019 $145B 1%
2018 $144B 64%
2017 $88B 6%
2016 $83B -3%

Source: Pitchbook

Why is this important? During this time, SVB received billions of dollars from these venture-backed clients. In one year alone, their deposits increased 100%. They took these funds and invested them in longer-term bonds. As a result, this created a dangerous trap as the company expected rates would remain low.

During this time, SVB invested in bonds at the top of the market. As interest rates rose higher and bond prices declined, SVB started taking major losses on their long-term bond holdings.

Losses Fueling a Liquidity Crunch

When SVB reported its fourth quarter results in early 2023, Moody’s Investor Service, a credit rating agency took notice . In early March, it said that SVB was at high risk for a downgrade due to its significant unrealized losses.

In response, SVB looked to sell $2 billion of its investments at a loss to help boost liquidity for its struggling balance sheet. Soon, more hedge funds and venture investors realized SVB could be on thin ice. Depositors withdrew funds in droves, spurring a liquidity squeeze and prompting California regulators and the FDIC to step in and shut down the bank.

What Happens Now?

While much of SVB’s activity was focused on the tech sector, the bank’s shocking collapse has rattled a financial sector that is already on edge.

The four biggest U.S. banks lost a combined $52 billion the day before the SVB collapse. On Friday, other banking stocks saw double-digit drops, including Signature Bank (-23%), First Republic (-15%), and Silvergate Capital (-11%).

Name Stock Price Change, March 10 2023 Unrealized Losses / Tangible Equity
SVB Financial -60%* -99%
First Republic Bank -15% -29%
Zions Bancorp -2% -47%
Comerica -5% -47%
U.S. Bancorp -4% -55%
Fifth Third Bancorp -4% -38%
Bank of America -1% -54%
Wells Fargo 1% -33%
JPMorgan -1% -21%

Source: Morningstar Direct. *Represents March 9 data, trading halted on March 10.

When the dust settles, it’s hard to predict the ripple effects that will emerge from this dramatic event. For investors, the Secretary of the Treasury Janet Yellen announced confidence in the banking system remaining resilient, noting that regulators have the proper tools in response to the issue.

But others have seen trouble brewing as far back as 2020 (or earlier) when commercial banking assets were skyrocketing and banks were buying bonds when rates were low.

The whole sector is in crisis, and the banks and investors that support these assets are going to have to figure out what to do. -Christopher Whalen, The Institutional Risk Analyst

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